Benefits:

401(k)
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance

Reservations & Sales Manager

Job Description

About Us

Lotus of Siam’s pursuit is to preserve the culture of Thailand through our food and our services. We at Lotus of Siam, are here to not only provide food and services, but also to influence our guests on Thai culinary culture. By achieving this goal, we shall do this through superior quality of food and beverages, our Land of Smile services, sales growth, cost control, and treating our employees like family. We believe that our employees are our most important resource, and our success depends upon creating and retaining a staff capable of delivering a memorable dining experience to every guest, every time.

At Lotus of Siam, our high standards can only be maintained through amazing people like you, who share our values and desires to do the very best job we possibly can for our guests, every day. It is essential that you maintain an energetic, friendly, and caring attitude ALWAYS. It is your responsibility to see that each guest is made to feel special and enjoy our comfortable family fun atmosphere establishment, while enjoying great food and beverages.

Position Summary:

Oversees reservation platform
Maintains sales calendar and coordinates communication between FOH and BOH
Delivers exemplary hospitality for internal and external guests
Maintains open communication with Front Desk and Concierge teams
Responds quickly to all guest feedback and/or inquires when given
Maintains Host Dept staffing pars. Interview and hire accordingly in conjunction with AGM/GM
Oversees training program for Host team in conjunction with GM
Manages Menu, Host Stand, and Office supplies and submits orders with GM approval to maintain pars
Foster a positive work environment
Monitors staff performance and initiates corrective actions
Educates self with full understanding of all food and beverage products
Effectively schedules Host staff to established pars
Creates a culture of long-term growth for reservations and sales team members

Ideal Candidate:

Minimum 2 years’ experience as in high volume restaurant with a focus in reservations
Proficient with computers (Microsoft Products), POS and technology
Strong interpersonal skills and financial acumen
Vast product knowledge
Professional verbal and written communication with guests, employees, vendors, and leadership
Must be organized, self-motivated, and proactive with a strong attention to detail
Must be able to stand, lift and bend for extended periods of time
All other duties as assigned

We offer competitive salary, paid time off, and benefits!

About Lotus of Siam

Since 1999, Chef Saipin Chutima and her family have owned and operated the world-renowned Lotus of Siam in Las Vegas, Nevada. Chef Saipin’s cooking revolves around the Northern Thai recipes passed down from generations of her family, distinctive from Bangkok style for its palette of herbs and spices and coconut-less curries. Praised by a parade of respected food critics and industry leaders from Jonathan Gold to Anthony Bourdain, Padma Lakshmi, and Ming Tsai, Chef Saipin’s accolades include the coveted James Beard award for Southwest Region Chef. She is widely credited for popularizing Northern Thai in the U.S., while the Lotus wine program, under the supervision of her husband Bill, has won equal praise, winning the Wine Spectator Restaurant Award for nearly two decades. Lotus of Siam continues to pursue excellence and industry leadership with original recipes, quality sourcing and responsible practices. Lotus is proud to announce its 3rd location at Red Rock Casino Resort opening this fall.

For reservations or more information, visit lotusofsiamlv.com.

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